We don’t expect you to have a Master’s Degree in the Internet to watch a broadcast on IMCATV so we offer some easy tips for the Regular Joe:

MY BROADCAST IS SLOW, SKIPS, ETC

Issue: 

My Broadcast is Slow, Skips, Etc

Most Likely:

Internet Speed or Wifi

Solutions:

  • Reset Router.
  • Plug directly into your Router (Ethernet).
  • Kick off other devices on your Wifi.
  • Go to: www.speedtest.net and test speed. We recommend at *least" 5 MBPS Down to have a decent chance at an uninterrupted stream.
  • Select an Alternate Player above your video screen.
LOGGED OUT OF ACCOUNT

Issue: 

I'm Logged Out of My Account!

Most Likely: 

Account was shared or you did not sign out of another device. To get back into your account simply sign log back in.

Solutions:

Don't share your account, Log back in, or Contact Us for help.

DOES NOT RECOGNIZE EMAIL?

Issue:

It does not recognize my email?

Solution:

We do not have an account under your email. You may have had a prior account through RACEFEEDX whom we no longer work with.

You would need to create a new account.

MY ACCOUNT WILL NOT LET ME LOG IN?

Clear the History/Cache of Your Browser.

Try another Internet Browser or Device.

ENABLE FLASH IN BROWSER (GOOGLE CHROME)

Click the 3 dots on the upper right.

Settings > Advanced (bottom) > Content Settings > Flash > Allow > Add > https://www.imca.tv